Return & Shipping Policy

Return Policy

Due to the nature of consumable products, we do not accept returns on opened or used items.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@unionlabs.top with your order number and photos of the issue. We will review your request and, if approved, provide a replacement or refund at our discretion.

Unopened and unused items may be eligible for return if approved in advance. Items must be returned in their original condition and packaging.

Shipping fees are non-refundable.

Union Labs reserves the right to refuse returns or refunds that do not meet the conditions outlined above.

Shipping Policy

Orders are typically processed within 1–3 business days after payment is received. Processing times may vary during periods of high order volume or holidays.

Once an order has been shipped, a confirmation email with tracking information will be sent to the email address provided at checkout.

Shipping times vary depending on the destination and carrier. Union Labs is not responsible for delays caused by shipping carriers, weather conditions, or incorrect address information provided by the customer.

At this time, we ship only within the United States.

Union Labs is not responsible for packages that are lost, stolen, or delayed once they have been handed over to the carrier. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at support@unionlabs.top so we can review the issue and assist accordingly.

Shipping fees, if applicable, are non-refundable.